This is a good example of a 404 page that leaves users stranded. When you search and nothing is found,…
Category: Product Design
PowerPoint Subtitles
To promote inclusivity, I noticed that PowerPoint now includes a prompt that encourages users to add subtitles and captions. I…
Etsy Email Subscribe Settings
Unsubscribing can be a challenging task because not every experience handles it the same. However Etsy does a good job…
404 Error Bad Example
Here is a recent 404 error that is an example of what not to do. The message is written in…
What is Systemic Design?
Systemic design is an inter-discipline that joins systems thinking to design methodology. This theory fosters systemic design for service systems,…
UX Wiki
Are you looking for a user experience definition? Have you tried the UX Wiki? This is .your place to find…
Password Error Recovery
How do you help users recover from an error? Do offer error prevention and let the user know they’ve made…
Hotjar is Tivo for the Internet
Google Analytics shows where people went, but Hotjar discovers where people were thinking of going. Each visitor’s session to a…
Modal Window Email Signup
Every once in a while, a modal window can get your attention and sway you to perform an action. Here…
Thank You Survey
How do you follow-up with your customers after they make a purchase? Here is a quick example of a survey…